Privacy Policy
This Privacy Policy explains how eFramework (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit or use our website: https://eframework.net/. We are committed to handling your information responsibly and in line with applicable South African privacy requirements.
1. Who We Are
Website: https://eframework.net/
Email: admin@eframework.net
Phone: 033 0010570
2. What Information We Collect
We may collect personal information when you:
- Complete a contact or enquiry form
- Request a quote or information about our services
- Subscribe to communications (where applicable)
- Browse our website (basic usage data)
This information may include:
- Name and surname
- Email address and phone number
- Business/company information (if provided)
- Message/enquiry details
- Technical data such as IP address, browser type, device info, and pages viewed
3. How We Use Your Information
We use personal information to:
- Respond to enquiries and provide requested information
- Provide services and manage client relationships
- Send service-related communications (where relevant)
- Improve our website performance and user experience
- Maintain site security and prevent fraud/abuse
- Comply with legal and regulatory obligations
4. Lawful Basis for Processing
We process information only when we have a valid reason to do so, including:
- Consent (for example, where you request contact or opt in to communications)
- Contractual necessity (to deliver services or respond to a service request)
- Legitimate interests (to operate, improve, and secure our website and services)
- Legal obligations (to comply with applicable laws and regulations)
5. Sharing Your Information
We do not sell your personal information. We may share information with trusted third parties only when necessary, such as:
- Website hosting and infrastructure providers
- Email or communication service providers
- IT, security, analytics, and performance tools (where used)
- Professional advisers (accounting, legal, compliance) where required
- Regulators or authorities if legally required
6. Cookies and Website Analytics
Our website may use cookies (small files stored on your device) to help the site function properly and to understand how visitors interact with our pages. You can control cookies through your browser settings. Disabling cookies may affect some website features.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law, contractual obligations, or legitimate business needs.
8. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no online system can be guaranteed to be 100% secure.
9. Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct or update your information
- Withdraw consent (where processing is based on consent)
- Object to processing in certain circumstances
- Request deletion of information where appropriate
To exercise these rights, contact us at admin@eframework.net.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website, and the “Last updated” date will be revised accordingly.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: admin@eframework.net
Phone: 033 0010570
Website: https://eframework.net/